- I had tickets to the now-cancelled event at the Greater Vancouver Zoo. Do I get a refund?
- What is Glow Langley?
- What are our Covid-19 restrictions and policies to keep you safe?
- When is Glow?
- Are pets allowed?
- How should I dress for Glow?
- Why do you charge a processing fee for tickets?
- Why do I have to specify a time for my tickets?
- What are the ticket prices for Glow Langley?
- Where is Glow Langley located?
- Can I change the date of my tickets?
- Is Glow Langley indoors or outdoors?
- Can I exit my vehicle to walk around or get out to take photos?
- What is your refund policy?
- Are tickets available at the Box Office?
- What if I arrive early?
- What is your weather policy?
- What happens if I arrive late?
- Are there any vehicle restrictions?
- How long can I stay/ How long is the experience?
- How do I use my coupon / discount code?
- Help! How do I contact a human?
- Help! I haven't received my tickets.
- Help! Tickets are no longer available for the dates I want to attend