• I had tickets to the now-cancelled event at the Greater Vancouver Zoo. Do I get a refund?
• What is Glow Langley?
• What are our Covid-19 restrictions and policies to keep you safe?
• When is Glow?
• Are pets allowed?
• How should I dress for Glow?
• Why do you charge a processing fee for tickets?
• Why do I have to specify a time for my tickets?
• What are the ticket prices for Glow Langley?
• Where is Glow Langley located?
• Can I change the date of my tickets?
• Is Glow Langley indoors or outdoors?
• Can I exit my vehicle to walk around or get out to take photos?
• What is your refund policy?
• Are tickets available at the Box Office?
• What if I arrive early?
• What is your weather policy?
• What happens if I arrive late?
• Are there any vehicle restrictions?
• How long can I stay/ How long is the experience?
• How do I use my coupon / discount code?
• Help! How do I contact a human?
• Help! I haven't received my tickets.
• Help! Tickets are no longer available for the dates I want to attend